FAQ – CrowdEyes for fitness and sports clubs
What is CrowdEyes?
CrowdEyes is a digital Lost & Found platform that helps fitness and sports clubs register, handle and return forgotten items quickly and documented.
How does CrowdEyes work in a sports club?
- Coach or volunteer registers found items in the CrowdEyes web app.
- The item becomes visible to members and parents in the CrowdEyes mobile app.
- The owner requests the item via the mobile app.
- The club approves the owner.
- Return is registered and documented digitally.
What items are typically forgotten in sports clubs?
Typical items:
- Training wear
- Club wear
- Shoes and boots
- Water bottles
- Bags
- Balls
- Goalkeeper gloves
- Towels
- Jackets
- Keys
- Mobile phones
- Jewelry and watches
Who can find the objects?
Members and parents can find items via the CrowdEyes mobile app.
This is especially an advantage in clubs with:
- Many children's groups
- Many volunteers
- Many trainings
- Multiple locations
Does it save time for coaches and volunteers?
Yes. Many clubs today spend a lot of time on:
- Messages in Facebook groups
- Messages in Messenger
- SMS
- Questions from parents
- Forgotten boxes
CrowdEyes brings it all together in one place.
Can we use CrowdEyes across multiple teams and locations?
Yes. CrowdEyes can be used by:
- Trænere
- Frivillige
- Bestyrelse
- Hal
- Klubhuse
Everyone can register in the same system.
What do we do with items that are not picked up?
CrowdEyes documents:
- Opbevaring
- Afhentningsperiode
- Donation
- Bortskaffelse
How do we ensure that we deliver to the right owner?
When a person requests an item, the club can verify via:
- Description
- Characteristics
- Documentation
- Approval in the system
The delivery is registered.
Can multiple departments use the system?
And:
- Garderobe
- Front of house
- Bar
- Administration
- Backstage
- Security
Everyone can register in the same system.
Is CrowdEyes difficult to use?
No. The system is simple and can be used by both employees and volunteers.
Can parents use the system?
Yes. Through the CrowdEyes mobile app, parents can:
- View found items
- Search for items
- Request item return
How quickly can we get started?
Most clubs can be up and running in a few days.
How much does CrowdEyes cost?
The price depends on the size of the club and number of locations.
We already have a Facebook group and a forget box – why do we need CrowdEyes?
Because CrowdEyes:
- Collects everything in one place
- Makes items visible to parents
- Reduces messages to coaches
- Provides overview
- Documents handover
- Works across teams and grades
- Does not depend on one coach's Facebook group
Facebook groups disappear, coaches change – CrowdEyes stays.
