FAQ – CrowdEyes for sports halls and sports facilities

  • What is CrowdEyes?

    CrowdEyes is a digital Lost & Found platform that helps sports halls and sports facilities register, handle and return forgotten items quickly and documented.

  • How does CrowdEyes work in a sports hall?

    1. Staff registers found items in the CrowdEyes web app.
    2. The items become visible to users in the CrowdEyes mobile app.
    3. The owner requests the item via the mobile app.
    4. The hall verifies the owner.
    5. Return is registered and documented digitally.
  • What items are typically forgotten in a sports hall?

    Typical items:

    • Sportswear
    • Shoes and indoor shoes
    • Drink bottles
    • Bags
    • Balls
    • Goalkeeper gloves
    • Towels
    • Jackets
    • Keys
    • Mobile phones
    • Jewelry and watches
    • Headphones
  • Who can find the objects?

    Users of the hall can find items via the CrowdEyes mobile app – for example:

    • Parents
    • Children and young people
    • Associations
    • Coaches
    • Guests
    • Schools that use the hall
  • Does it save time for staff?

    Yes. Sports halls often spend a lot of time on:

    • Lost boxes
    • Questions from parents
    • Phone calls
    • Facebook posts
    • Pick-up of items

    CrowdEyes reduces administration and makes the process digital.

  • Can we use CrowdEyes across multiple halls?

    Yes. If the municipality or organization has multiple halls, everyone can use the same system, so you get a single overview.

  • What do we do with items that are not picked up?

    CrowdEyes documents what happens to objects:

    • Storage for a period of time
    • Pickup days
    • Donation
    • Disposal
  • How do we ensure that we deliver to the right owner?

    Upon request, ownership can be verified via:

    • Description
    • Contents in bag
    • Documentation
    • ID
    • Authorization in the system

    The delivery is logged and documented.

  • Is CrowdEyes GDPR-safe?

    Yes. CrowdEyes ensures:

    • Access control
    • Logging
    • Documentation
    • Data deletion
    • Secure handling of personal data
  • Is it difficult for staff to use?

    No. The system is simple and can be used from a computer, tablet or mobile phone. Most people learn it in under 30 minutes.

  • Can parents use the system?

    Yes. Through the CrowdEyes mobile app, parents can:

    • View found items
    • Search for items
    • Request items to be returned
  • How quickly can we get started?

    Most sports halls can be up and running in a few days.

  • How much does CrowdEyes cost?

    The price depends on the number of halls and needs. Contact us for a solution that suits you.

  • We already have a forget box – why do we need CrowdEyes?

    Because CrowdEyes:

    • Makes items visible digitally
    • Reduces time spent on forgotten boxes
    • Reduces questions from parents
    • Documents handover
    • Provides overview
    • Collects multiple halls in one system
    • Makes it easier to get items back to the owner

    A forget-me-not box is storage.

    CrowdEyes is a system for getting items back to the owner.